Jay Patel

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Jay Patel
Hello
A Bit About Me

I am a commercially focused marketing leader with 15 years of global experience across telecommunications, insurance, media and entertainment. I build brands, drive growth, and create partnerships that deliver measurable results.

About Me

I am a commercially focused marketing leader with 15 years of global experience spanning brand strategy, demand generation, partnerships and customer lifecycle marketing across telecommunications, insurance, media and entertainment.

I operate across the full marketing mix, always connecting brand investment to measurable commercial outcomes. At Superloop I lead marketing across business, channel and customer functions. At Exetel, a separate consumer brand, I own customer lifecycle and retention.

Before that, I was part of the core team that launched ROLLiN Insurance and led NRMA Insurance partnership with Cricket Australia, two of the most talked-about brand campaigns in recent Australian marketing history.

Prior to Australia, I led marketing for Peppa Pig across Latin America, for Cartoon Network in the UK, and built my career managing major entertainment brands in New Zealand including The Block NZ and Married at First Sight.

Commercial Impact at a Glance
25%Enterprise and Wholesale growth via event-led demand generation
$50MBrand value created, ROLLiN Insurance in 6 months
+9%YoY sales growth, NRMA and Cricket Australia
10k+Residential customer pathway, Football Australia
10%Churn reduction, Exetel loyalty program
$200kMarketing cost efficiencies

What I Believe
01
Brand and commercial outcomes are not in tension
The best marketing builds brand and drives revenue simultaneously. I always connect brand investment to measurable commercial results.
02
Partnerships are an underrated growth lever
The right partnership can achieve in weeks what media spend takes months to deliver. I have built naming rights deals and channel ecosystems with outsized returns.
03
Execution is strategy
A brilliant brief that never ships is worth nothing. I am as focused on operational delivery as I am on upstream strategy.
04 - Point of View
AI is the most significant shift in marketing efficiency since digital, and most teams are only scratching the surface
I believe AI will fundamentally reshape how marketing functions operate, not by replacing strategic thinking, but by compressing the time and cost between insight and execution. The marketing leaders who thrive in the next decade will understand where AI creates genuine leverage and where human judgement remains irreplaceable.
Where I See the Impact
Functional tasks that once took days can now be done in hours, reducing cost-to-execute and freeing teams for higher-order strategy
Personalisation at scale is finally realistic. AI-powered lifecycle marketing delivers the right message without the manual overhead that previously made it impractical
Performance marketing is being transformed. AI-driven bidding, creative testing and attribution compress the feedback loop between spend and insight
The bottom-line implication is significant: leaner teams, faster cycles, lower cost-per-acquisition, and more time for brand and partnership work that requires human creativity

What I am Looking For

I am seeking roles where marketing has a genuine seat at the commercial table, owning both brand and growth strategy, leading a team, and working closely with product and sales to drive measurable outcomes.

Particularly drawn to challenger brands, high-growth businesses, and companies undergoing brand repositioning or category expansion.

Head of Marketing
Marketing Director
Director of Growth
Director of Brand and Partnerships
Resume
Work Experience
2023 - Present
Marketing Manager - Business, Channel and Customer
Superloop and Exetel, Sydney
Lead marketing strategy across Superloop business portfolio and Exetel customer lifecycle. Delivered 25% enterprise growth through event-led demand generation. Channel partnerships with NRMA, AMEX and Football Australia. Referral and loyalty program reducing Exetel churn by 10%.
2022 - 2023
Marketing Manager - NRMA Insurance
Insurance Australia Group, Sydney
Led NRMA Insurance national Cricket Australia partnership delivering +9% YoY sales growth, 87% brand association, +5pt NPS. Integrated campaign across sponsorship, media and digital.
MFA AwardMFA Award
2021 - 2022
Integrated Communications Manager - ROLLiN Insurance
Insurance Australia Group, Sydney
Core team member conceiving, naming and launching ROLLiN Insurance. Doubled customers and built $50M brand value within six months. Digital-first brand strategy across social, CRM, search and partnerships.
Cannes Lions Shortlist One Show Shortlist Gold x2 Silver x4 Bronze x1
2019 - 2020
Senior Marketing Manager
MediaWorks New Zealand, Auckland
Led campaigns for Married at First Sight and Dancing with the Stars. 15% ratings growth YoY. No.1 network position for five consecutive weeks. Deputised for Head of Marketing, team of seven.
2019
Director of Marketing, Latin America
Entertainment One (Hasbro), London
Led regional marketing for Peppa Pig and PJ Masks across Latin America. Partnerships increasing campaign investment 6x. World Taekwondo Federation strategy scaled globally across Europe and Asia.
2018 - 2019
Marketing Manager, UK
Turner Broadcasting and WarnerMedia, London
Ben 10 Christmas retail campaign, 22% increase in toy sales YoY. Four-city experiential tour, 3,500 children. Integrated campaigns for Teen Titans Go and Craig of the Creek.
2016 - 2018
Brand Manager - News and Entertainment
MediaWorks New Zealand, Auckland
The Block NZ, The Bachelor, NewsHub. Highest-rating show of the year across all NZ television. ThreeNow OTT, 500k+ registrations. NZ largest TV network Facebook audience (200k+).
No.1 Rated Show of the Year - NZ TV
2013 - 2016
Assistant Brand Manager - Entertainment
MediaWorks New Zealand, Auckland
SEM, programmatic, content and EDM. Event and sponsorship portfolio including NZ Music Awards, Comedy Festival and NZ Fashion Week.
2011 - 2013
Account Executive
Ogilvy, Auckland
Auckland Council, Auckland Transport and Coca-Cola. $270k channel strategy. 20% YoY retainer growth.
Education
2022
Master of Advertising Effectiveness
WARC, World Advertising Research Centre
High Distinction
2005-2008
Bachelor of Business Studies
Massey University, Auckland
Majors: Marketing and Finance
Skills
Marketing Strategy and Growth Leadership
Go-to-Market and Product Launch
Demand Generation and Acquisition
Strategic Partnerships and Sponsorships
Customer Lifecycle and Retention
Digital and Performance Marketing
Commercial Marketing and Revenue Growth
Marketing Analytics and ROI
Agency and Stakeholder Leadership
Brand Strategy and Architecture
Case Studies
Superloop Business Segment
Enterprise and Wholesale Demand Generation

Built a new demand generation engine for Superloop business segment combining event-led pipeline strategy with targeted B2B campaigns. Developed a customer growth strategy to expand revenue beyond core connectivity products.

25% Enterprise and Wholesale growth
10%+ annual business order growth
$200k marketing cost efficiencies
Superloop
Superloop - Business
25%
Enterprise and Wholesale Growth
Superloop Residential Segment
Football Australia Partnership

Secured and activated a naming rights partnership with Football Australia for Superloop residential segment. Integrated brand and acquisition campaigns across digital, OOH and community channels drove national awareness and customer growth.

10k+ new residential customer pathway
National brand reach across all markets
Sustained residential growth platform
Football Australia
Football Australia - Naming Rights
10k+
Residential Customer Pathway
Exetel Customer Lifecycle
Referral and Loyalty Program

Designed a phased referral and loyalty program for Exetel, a separate consumer brand from Superloop. The Seed, Structure, Scale framework combined lifecycle comms, loyalty incentives and peer referral mechanics to reduce churn and grow LTV.

10% churn reduction
Increased customer lifetime value
Organic peer-to-peer acquisition
Exetel
Exetel - Loyalty and Retention
10%
Churn Reduction
Insurance Australia Group Brand Launch
ROLLiN Insurance, Challenger Brand Launch

Core team member conceiving, naming and launching ROLLiN, a culturally distinctive youth insurance brand. Developed integrated digital-first brand strategy across social, CRM, search and partnerships. One of the most awarded Australian brand launches in recent years.

$50M brand value within 6 months
Customer base doubled
Cannes Lions and One Show shortlist
ROLLiN Insurance
ROLLiN Insurance - Brand Launch
$50M
Brand Value in 6 Months
NRMA Insurance IAG Sponsorship
NRMA Insurance x Cricket Australia

Led strategic development and full campaign delivery of NRMA Insurance national Cricket Australia partnership, the brand strongest campaign in recent years. Integrated across sponsorship activation, broadcast media, digital and live experiences.

+9% YoY sales growth
87% brand association, +5pt NPS
Two MFA Awards
NRMA Cricket Australia
NRMA Insurance x Cricket Australia
+9%
Sales Growth YoY
Results and Impact

A commercial scorecard across 15 years of marketing leadership, from challenger brand launches to national sponsorships, demand generation engines and customer lifecycle programs.

Superloop Business
25%
Enterprise and Wholesale Growth
Event-led demand generation and pipeline strategy
ROLLiN Insurance IAG
$50M
Brand Value Created
Achieved within 6 months of launch
NRMA Insurance IAG
+9%
Sales Growth YoY
Cricket Australia national partnership
Superloop Residential
10k+
Residential Customer Pathway
Football Australia naming rights partnership
Exetel Consumer
10%
Churn Reduction
Referral and loyalty lifecycle program
Superloop Business
$200k
Marketing Efficiencies
Improved lead generation and events strategy
NRMA Insurance IAG
87%
Brand Association
Cricket Australia, record result for the brand
MediaWorks NZ
200k+
Social Audience Built
Largest TV network Facebook following in NZ
Entertainment One
6x
Campaign Investment
Partnerships scaled budget 6x across Latin America
Results by Brand
Superloop Business and Residential
25% Enterprise and Wholesale growth
10%+ annual business order growth, exceeding target
$200k marketing cost efficiencies
Football Australia, 10k+ residential customer pathway
Channel partnerships: NRMA, AMEX and Commission Factory
Exetel Consumer Lifecycle
10% churn reduction via referral and loyalty program
Increased customer lifetime value
Organic peer-to-peer acquisition
ROLLiN Insurance IAG
$50M brand value, 6 months post-launch
Customer base doubled
Cannes Lions shortlist and One Show shortlist
x2 Gold, x4 Silver, x1 Bronze
NRMA Insurance IAG
+9% YoY sales growth
87% brand association, record result
+5pt NPS improvement
x2 MFA Awards
MediaWorks New Zealand
15% ratings growth YoY, Married at First Sight
The Block NZ, No.1 rated show of the year all NZ TV
ThreeNow, 500k+ OTT registrations
200k+ Facebook, largest NZ TV network
Entertainment One, Turner, Ogilvy
6x campaign investment via Latin America partnerships
22% retail sales growth, Ben 10 UK Christmas
Partnership strategy scaled to Europe and Asia
20% client retainer growth YoY, Ogilvy
Contact

Looking forward to hearing from you

Location
Sydney, Australia
Email
LinkedIn
Open To
Head of Marketing
Marketing Director
Director of Growth
Markets
ANZ · UK · Europe · Latin America